Charlotte is Business Development Director at Oliver & Company (UK). Charlotte is a trained facilitator and coach, specialising in service development, strategic thinking and managing transition for organisations and individuals. She is trained in supporting individuals and organisations using the Myers Briggs Type Indicator and has wide experience of people and project management within fast-paced, commercial environments. Charlotte is an experienced, Prince2 Practitioner Project Manager, specialising in leading change projects in the private and public sector.
Her current portfolio includes support to a range of NHS organisations including GP Practices, Mental Health Trusts, Community Services and NHS England. In addition to her support to the NHS, Charlotte supports University and Public sector organisations with leadership development including resilience, conflict management and managing through culture change.
Charlotte’s previous career was with the Royal Bank of Scotland Group where she undertook both people and project management roles within the Retail Banking environment. Charlotte worked as a senior change manager overseeing projects within the Group’s telephony and internet banking channels. Her work comprised of complex, operational and strategic change programmes, the implementation of new products, resource and operational risk management.