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Overview

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There has never been a better time to ensure effective contract management with recent challenges faced by supply chains. Ensuring a well thought out contract management approach can provide stability in a time of crisis.

With the public sector spending £250 billion on goods and services each year, developing the core competencies for effective contract management could significantly boost savings and cost-effectiveness.

Attend this A Guide to Successful Contract Management virtual course to learn about the principles of contract management; better understand the administrative and governance side of contract management; develop more effective strategic relationships with your suppliers and gain advice on how to ensure the contract is being effectively delivered.

To facilitate better working at home this course will be delivered virtually, which will help you learn in a comfortable and familiar environment.

On this A Guide to Successful Contract Management virtual course, develop the knowledge and skills needed to successfully manage the contract process through to completion.

Please note we will use Zoom to virtually deliver this course.

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Learning Outcomes

  • Recognise the core competencies of effective contract management
  • Identify what successful contract administration and governance is in the contract process
  • Learn how to manage strategic relationships
  • Understand how to effectively monitor performance and undertake quality assessment
  • Develop an action plan for effective contract management in your organisation

In-House Option

Hello

Agenda

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09:15 - 09:45

Registration

09:45 - 10:00

Trainers' Welcome and Introduction

10:00 - 11:00

The Principles of Successful Contract Management

  • Identify the different types of contract
  • The benefits of contract management for the public sector
  • Understand the contract management cycle of activities
  • Establish clarity of terms and obligations
  • Outlining the objectives, responsibilities and obligations of all parties
11:00 - 11:15

Morning Break

11:15 - 12:00

Contract Administration and Governance

  • What needs to be done before the contract is signed
  • The power shift
  • Identifying risk and preventing further problems later in the contract process
  • Successfully exiting a contract
12:00 - 12:10

Morning Break

12:10 - 13:00

Strategic Relationship Management

  • The importance of good relationships in the supply chain
  • Develop contract negotiation skills to secure beneficial outcomes
  • Recognise how to foster positive relationships amongst all parties
  • Effective change management and dispute resolution
  • Motivating internal and external parties
13:00 - 14:00

Lunch

14:00 - 14:30

Monitoring, Performance and Quality Assessment in the Contract Process - Part 1

  • Analyse contract value, length, complexity and level of risk
  • Effectively monitor and benchmark costs and performance
  • Identify the potential for obstacles, risk and challenges
  • Maximising and identifying savings and efficiencies
14:30 - 14:45

Afternoon Break

14:45 - 15:30

Monitoring, Performance and Quality Assessment in the Contract Process - Part 2

  • When and how best to re-evaluate and restructure the terms of a contract
  • Manage arising situations and contract variations
  • Achieving mutual gains for effective contract management
  • Ensuring that contractual obligations have been sufficiently met
15:30 - 16:00

Contract Review and Post-Contract Progress

    • The link to future contracts
    • Recognise the core competencies for effective contract management
    • Accurate reporting
16:00 - 16:15

Feedback, Evaluation & Close