This course has passed.


Effective appraisals can help develop your team, increase motivation and improve performance. However, meaningful appraisals can be hard to achieve especially when staff struggle to self-evaluate. This Outstanding Schools Effective Performance Appraisals and Feedback course examines how to engage staff in their own personal development.

Understand how to have constructive conversations with staff and structure feedback to ensure you get the best desired outcome. Learn how to empower your team to set their own goals and recognise areas for improvement. Explore how to create a feedback culture within your school so feedback flows both ways.

Leave the day with an action plan to utilise feedback to aid performance and encourage the right skills and behaviours for your school.

Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards, and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need.

Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow. Click here to discover more!

Please note we will use Zoom to virtually deliver this course.

trainer photo
Hayley Lewis
People Development Consultant

Dr Hayley Lewis is an award-winning psychologist with more than 20 years’ experience in the field of organisational and business psychology. As a consultant, Hayley offers a unique combination of first-hand experience of leading teams in high-pressure environments with a deep understanding of the science of behaviour in the workplace.

Before setting up her own business, Hayley spent 11 years leading various local government services, such as organisational development; ICT strategy; customer services; communications, PR, and digital transformation. During this time, she won national recognition for her work on leadership development and culture change, as well as for leading ...

Read more

Learning Outcomes


  • Learn the fundamentals of giving constructive feedback
  • Discuss best practice techniques which ensure your team benefits from regular feedback
  • Know how to use appraisals and feedback to make your colleagues feel more positive and motivated
  • Discover how to create a feedback culture in your school, and how to be open to and role model how to receive feedback
  • Leave with an action plan to implement effective performance appraisals into your school


In-House Option



Collapse all
07:25 - 07:30


07:30 - 08:00

Trainer’s Welcome and Clarification of Learning Objectives

08:00 - 09:00

The Fundamentals of Performance Appraisals and Feedback

  • Defining and managing performance; what are the principals of good performance management
  • Objective and goal setting
  • Cultivating a feedback culture within your school so feedback flows both ways
09:00 - 09:15


09:15 - 10:15

Encouraging Effective Self-Appraisal and Goal Setting

  • How to gain meaningful self-appraisals from your team
  • Empowering your team to set their own goals and recognise areas for improvement
10:15 - 11:15

Structuring Feedback to Ensure it is Beneficial

  • Understand how to ensure feedback is well-structured and reasonable
  • Explore the ways you and your team can benefit from feedback
  • Learn how to manage a range of opinions
11:15 - 12:15


12:15 - 13:15

Managing and Maintaining Work Relationships

  • Learn key techniques for how to deal with difficult conversations
  • How to word feedback when it is more challenging and may be difficult to hear
  • Explore how to deal with unexpected or negative reactions, including the importance of using empathy
13:15 - 13:30


13:30 - 14:00

Workshop: Performance Appraisals and Feedback in Action

  • Learn how performance appraisals and feedback can be adopted into professional development
  • Utilise the information to improve staff performance
  • Embed the day’s learnings and leave with a personal action plan to implement with your team upon return to work
14:00 - 14:15

Feedback, Evaluation & Close