Courses

Effective Performance Management and Analysis

Utilise Data to Improve Your Organisation’s Performance

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Wednesday 22 January, 2020

09:15 - 16:15

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Overview

Key Performance Indicators (KPIs) can help your organisation to improve outcomes, enhance productivity and demonstrate value for money that taxpayers demand. Ensuring the correct KPIs are chosen, implemented and monitored can often give organisations the edge, whether it’s in developing new business and services or simply performing more efficiently.

Join Michael Bourne, an expert in performance management systems, to ensure you are measuring the most effective KPIs to positively improve the way your organisation operates.

Attend this Effective Performance Management and Analysis course to gain knowledge on how to analyse and use data to enhance performance. Learn how to best adapt your organisation to new pressures or uncertainty and develop an action plan with innovative methods to measure productivity.

Learning Outcomes

Enhance how you measure performance
Increase your organisation’s performance through the effective use of data
Enable change by utilising tools such as the scorecard and success mapping
Make intelligent business decisions through the efficient collection of data
Gain best practice from organisations who have improved their performance

In-House Option

Hello

Agenda

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09:15 - 09:45

Registration

09:45 - 10:00

Trainer's Welcome and Clarification of Learning Objectives

10:00 - 10:45

Innovative Approaches to Measuring Productivity

How can the devolved approach to performance management improve your organisation’s performance?
Establish what good productivity looks like
Learn how to use innovative methods to measure your organisation’s productivity
How to best adapt to increased transparency and scrutiny

10:45 - 11:00

Morning Break

11:00 - 12:00

Best Practice Measurement Performance Tools

In this engaging and interactive session, practice different ways of measuring your organisation’s performance.

What are you measuring?
Establish what your organisation wants to achieve
Use the scorecard and success mapping to successfully measure your organisation’s performance

12:00 - 13:00

Effectively Using Data to Make Good Business Decisions

Design appropriate Key Performance Indicators (KPI) and performance measurements that will drive outcomes
Overcome challenges in using data to make business decisions
Look at your key objectives and what you realistically want to achieve
Discuss the best approach to ensure effective cost structure and benchmarking
Use this information to improve outcomes for your service users

13:00 - 14:00

Lunch

14:00 - 14:45

Enhance Performance through Effective Data Analysis

Recognise business trends that will have an impact on your organisation
Ascertain the success of your organisation’s goal through measuring data
Utilise your data sets to help you measure and manage performance

14:45 - 15:00

Afternoon Break

15:00 - 16:00

Workshop: Managing Performance through Data

This interactive session will review what you have learnt about measuring and managing performance. Design your own organisational review meeting and reflect on best practice.

Practice how you can use data to improve your organisation’s performance
The Performance Planning Value Chain – a framework for effective business decision making
Create an effective performance review
Ensure that you have the key competencies in place to improve performance
Leave the day with an action plan to improve your organisation’s performance

16:00 - 16:15