Close
This course has passed.

Overview

By developing better contract management capabilities, the public sector could significantly improve services and maximise resources.

With the public sector spending £230 billion on goods and services each year, developing the core competencies for effective contract management could significantly boost savings and cost-effectiveness.

Delegates on this A Guide to Successful Contract Management course will develop the knowledge and skills needed to successfully manage the contract process through to completion.

This one-day course is led by supply chain management consultant, Martin Murphy, who has been involved in over £1 billion of successful public sector tenders and contracts, at both sides of the process. Practical and interactive, the course is built around a series of engaging case-studies.

 

trainer photo

Learning Outcomes

  • Recognise the core competencies of effective contract management
  • Identify what effective contract administration and governance in the contract process is
  • How to manage strategic relations including negotiation and dispute resolution
  • Effectively monitoring performance and undertaking quality assessment
  • Develop an action plan for effective contract management in your organisation

In-House Option

Hello

Contact us

Agenda

Collapse all
09:15 - 09:45

Registration

09:45 - 10:00

Trainers' Welcome and Introduction

10:00 - 11:00

The Principles of Successful Contract Management

  • Identify the different types of contract
  • The benefits of contract management for the public sector
  • Understand the contract management cycle of activities
  • Establish clarity of terms and obligations
  • Outlining the objectives, responsibilities and obligations of all parties
11:00 - 11:15

Morning Break

11:15 - 12:00

Contract Administration and Governance

  • What needs to be done before the contract is signed
  • The power shift
  • Identifying risk and preventing further problems later in the contract process
  • Successfully exiting a contract
12:00 - 12:45

Strategic Relations Management: Negotiation and Dispute Resolution

  • The importance of good relationships in the supply chain
  • Develop contract negotiation skills to secure beneficial outcomes
  • Recognise how to foster positive relationships amongst all parties
  • Effective change management and dispute resolution
  • Motivating internal and external parties
12:45 - 13:15

Monitoring, Performance and Quality Assessment in the Contract Process - Part 1

  • Analyse contract value, length, complexity and level of risk
  • Effectively monitor and benchmark costs and performance
  • Identify the potential for obstacles, risk and challenges
  • Maximising and identifying savings and efficiencies
13:15 - 14:15

Lunch

14:15 - 15:00

Monitoring, Performance and Quality Assessment in the Contract Process - Part 2

  • When and how best to re-evaluate and restructure the terms of a contract
  • Manage arising situations and contract variations
  • Achieving mutual gains for effective contract management
  • Ensuring that contractual obligations have been sufficiently met
15:00 - 16:00

Contract Review and Post-Contract Progress

  • The link to future contracts
  • Recognise the core competencies for effective contract management
  • Accurate reporting
16:00 - 16:15

Feedback, Evaluation and Close