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Overview

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By developing better contract management capabilities, your organisation can significantly improve the services it delivers and maximise its resources.

With the public sector spending £250 billion on goods and services each year, developing the core competencies for effective contract management could significantly boost savings and cost-effectiveness.

Attend this A Guide to Successful Contract Management course to learn about the principles of contract management; better understand the administrative and governance side of contract management; develop more effective strategic relationships with your suppliers and gain advice on how to ensure the contract is being effectively delivered.

On this A Guide to Successful Contract Management course, develop the knowledge and skills needed to successfully manage the contract process through to completion.

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Learning Outcomes

  • Recognise the core competencies of effective contract management
  • Identify what successful contract administration and governance is in the contract process
  • Learn how to manage strategic relationships
  • Understand how to effectively monitor performance and undertake quality assessment
  • Develop an action plan for effective contract management in your organisation

In-House Option

Hello

Agenda

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09:15 - 09:45

Registration

09:45 - 10:00

Trainers' Welcome and Introduction

10:00 - 11:00

The Principles of Successful Contract Management

  • Identify the different types of contract
  • The benefits of contract management for the public sector
  • Understand the contract management cycle of activities
  • Establish clarity of terms and obligations
  • Outlining the objectives, responsibilities and obligations of all parties
11:00 - 11:15

Morning Break

11:15 - 12:00

Contract Administration and Governance

  • What needs to be done before the contract is signed
  • The power shift
  • Identifying risk and preventing further problems later in the contract process
  • Successfully exiting a contract
12:00 - 12:30

Strategic Relationship Management

  • The importance of good relationships in the supply chain
  • Develop contract negotiation skills to secure beneficial outcomes
  • Recognise how to foster positive relationships amongst all parties
  • Effective change management and dispute resolution
  • Motivating internal and external parties
12:30 - 13:00

Monitoring, Performance and Quality Assessment in the Contract Process - Part 1

  • Analyse contract value, length, complexity and level of risk
  • Effectively monitor and benchmark costs and performance
  • Identify the potential for obstacles, risk and challenges
  • Maximising and identifying savings and efficiencies
13:00 - 14:00

Lunch

14:00 - 15:00

Monitoring, Performance and Quality Assessment in the Contract Process - Part 2

  • When and how best to re-evaluate and restructure the terms of a contract
  • Manage arising situations and contract variations
  • Achieving mutual gains for effective contract management
  • Ensuring that contractual obligations have been sufficiently met
15:00 - 16:00

Contract Review and Post-Contract Progress

  • The link to future contracts
  • Recognise the core competencies for effective contract management
  • Accurate reporting
16:00 - 16:15

Feedback, Evaluation and Close