Courses

Implementing Continuous Improvement Strategies

Transforming Long-Term Objectives into Obtainable Achievements

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Tuesday 26 February, 2019

09:15 - 16:15

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Overview

The benefits of implementing Continuous Improvement strategies (CI) are crucial for bringing efficiency and innovation to all public services.

CI is an approach in which all staff seek out, support and implement changes to provide better services and improve cost-effectiveness.

This interactive course will explain how applying CI’s tools and techniques can help to focus activity, people and resources on serving customers, eradicating waste, and improving organisational efficiencies.

Led by experienced management consultant, Jonathan Bottomer, this one-day course will allow your organisation to gain and implement CI skills, including Lean thinking, Kaizen, Six Sigma to achieve long-term improvements in your organisation.

Learning Outcomes

Understand how Continuous Improvement (CI) can benefit your organisation and colleagues
Learn effective tools and techniques in how to implement CI in your organisation
Recognise best practice from previous public sector implementation
Understand key CI concepts , such as Kaizen, Takt Time, and the 7 Wastes
Ensure your organisation’s long-term improvements are met

In-House Option

Hello

Agenda

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09:15 - 09:45

Registration

09:45 - 10:00

Trainer's Welcome and Clarification of Learning Objectives

10:00 - 10:30

De-Mystifying Continuous Improvement

This session will be a mixture of tutor led presentations on the theory of Continuous Improvement combined with interactive exercises covering:

What is Continuous Improvement?
Origins of Continuous Improvement
Continuous Improvement rumours and myths

10:30 - 11:15

Developing a Culture of Continuous Improvement

Understand how Continuous Improvement can benefit your organisation
Learn from case studies how to eliminate waste and reduce delays
Get things right first time to enhance quality and lower costs
Empower staff and motivate them to sustain results

11:15 - 11:30

Morning Break

11:30 - 13:00

Continuous Improvement Tools and Techniques

Through a series of tutor led presentations and interactive exercises this session will explore key areas of the theory of Continuous Improvement. In particular focusing on these learning areas:

Kaizen
Plan-Do-Check-Act
Organisational culture
The emotional cycle of change and managing resistance to change
Sustain and scale-up

13:00 - 14:00

Lunch

14:00 - 16:00

Implementing Continuous Improvement Tools and Techniques

Through a series of interactive exercises this session will allow successful implementation of a CI Toolkit within your organisation.

Waste and Value

The 7 Wastes
Value Stream Mapping
No errors forward

Customer focussed improvements

Voice of the Customer
One piece flow:
- Just in time
- Pull Systems
- Takt Time
- Standardised work
- Problem solving

Visual Management

Information Centres
5S
Master Schedules
RACI

16:00 - 16:15